AccessBank Rwanda (ABR) Development and Implementation of SME Lending Activities
2014-04-30 - 2016-11-30
In May 2014 ABR started establishing its SME Department and the related Operations and Financial Products. The setting up of SME Lending Activities allowed ABR to serve a new target group and to increase its credit portfolio contributing thus towards the profitability of the institution and to diversify risk.
The implementation of the SME lending activities was under the hands-on supervision by a team of both ABR and LFS Consultants, which stimulates the transfer of SME related knowledge among the AccessHolding Network of banks.
Chief Executive Officer & CCO, and SME Finance Manager:
Prepare the SME Lending Strategy and SME Budget,
Define the target group and SME Products
Outline the SME Department Structure and reporting lines.
CCO, SME Finance Manager and Head of SME
Prepare job description for the SME Department’s staffs and the related salary structure and bonus system
To develop SME Polices, Procedures and Forms, and Risk Management Tools
To draft contracts for SME clients with the help of the Legal Department.
Check MIS compliance with SME Products and Processes
Recruitment of SME staff
Classroom training and on the job training of the newly recruited staff
Design and implementation of a Marketing Strategy and Draft of SME Marketing Materials
Review, testing, and fine tuning of SME Polices, Procedures, Forms, and Risk Management Tools
Review, testing, and fine tuning of SME Products
Development of a Loan Tracking and Monitoring Tool
Review and streamline of reporting structures within the SME Department as well as the interactions with other Departments
Raising awareness about the SME Department and its Products within ABR
Conduction of Credit Committees