Knowledge Management Tool for a regional development bank

Together with Threshold Software Solutions, LFS developed and implemented a knowledge management tool, which is fully customized to the needs of the customer, reflecting all the banks’ SME lending workflows, assessment details, decision-making processes and monitoring processes.

The tool entails the full workflow and decision management process for SME loans and is combined with best practice Risk Management capacities. The tool also includes modules for CRM (Customer Relationship Management), Collateral/Covenant Management, ESMS tracking, Risk Management Analytics and Risk Advisory.